Creation Festivals Terms of Service
For Registrations and Bar Code Tickets
Agreement with Terms and Conditions. The following terms and conditions apply to every person who establishes an internet connection to creationfest.com via itickets.com. By using creationfest.com via itickets.com, you are agreeing to comply with all of the terms and conditions listed here. The terms and conditions list here are also in conjunction with our General Info Terms listed on both Creationfest.com/ne and creationfest.com/nw under the Information menu. Terms listed in all areas apply.
Changes in Terms and Conditions. Creation Festival has the right to change or discontinue any feature of creationfest.com and/or change the terms and conditions for using it at any time. Such changes shall be effective immediately upon notice. Any use of creationfest.com via itickets.com after that notice shall be considered acceptance of these changes.
NO REFUNDS OR EXCHANGES FOR ANY REASON:
**If you do not accept the Terms & Conditions listed below and you wish to terminate your registration, do not continue. By choosing “I Accept” you represent and agree that you have read and understood the Order policies on both: Terms and Conditions, Use and Refunds.
Anyone who attends the Creation Festival, does so entirely at their own risk and will hold the following organizations and individuals harmless and not liable for any bodily injury or personal property loss anytime prior to, during, or following the Creation Festival. This list includes but is not limited to Come Alive International, Inc., Jesus Ministries, Inc., Agape Farm, His Works Ministry, Enumclaw Expo Center plus all Directors, Officers, Staff, volunteers, vendors, sub-contractors, suppliers, and any other entities involved in the production of the Creation Festival.
PHOTO/ AUDIO/ VIDEO:
Content such as photos, audio and video will be captured during the entire event of Creation Festival. Much of this content may be used in the future for promotional purposes. By attending the Creation Festival, you are giving up any rights you might have with regards to these photos and will be deemed as having given permission for use of the same.
In the event that the unusual happens and conditions make it impossible for the festival to take place, the festival will be rescheduled. Although there will be No Refunds, your tickets will be honored at the rescheduled event.
THE PROGRAM IS SUBJECT TO CHANGE:
Occasionally, due to illness or some other reason, a speaker or musician may have to cancel or change the time of their appearance. The Creation Festival does not guarantee that the program will happen as advertised, and is permitted to make changes and substitutions as it deems best.
DAY TICKET HOLDERS:
Day tickets are valid from 8:00am – midnight.
There is a $5 per vehicle, per day, parking fee for Creation Northwest.
WRISTBAND AND TICKET WARNING:
You will be sent Bar-code tickets either in the mail or by email once your order is processed. Please keep them in a safe place and remember to bring them with you. These tickets and vehicle passes should be distributed prior to leaving for Creation, in case you get separated or arrive at different times. You will receive your wristbands at the gate after your Bar-code tickets are scanned and verified. By wearing these wristbands at all times during the festival, you are showing that you have registered properly. There will be a replacement fee if you lose or forget your wristbands while on site. Please treat these wristbands with special care, as the wear and tear of the festival life can be hard on them. Remember they have to survive four days of sun, sweat, dust and showers!
Credit Cards: You may pay by credit card no matter which ordering method you use (Internet or phone). At the time your order is placed, Creation obtains a pre-approval from the credit card company for the amount of the order. Credit card billing occurs when your order ships. The Creation Festival accepts Visa, MasterCard, and Discover cards. A 5% handling fee is applied for orders by credit card that use the print at home ticket option and $3.50/ order fee is applied if you chose to have your print at home tickets mailed to you. A $1.50 per ticket fee is applied to all Mail-in orders.
PLEASE NOTE:We are unable to accept credit cards issued by banks outside of the United States. – Debit cards and check cards have daily spending limits that may substantially delay the processing of your order. For information about alternate payment options please call Creation at 800-327-6921.
Credit Card Security Codes: The Creation Festival requires the credit card security code for your card for any telephone or online purchase. The credit card security code is an individual three- or four-digit number specific to your credit card that may be printed on the back of your card, on the signature panel (if Visa, MasterCard or Discover). Asking for and confirming your credit card’s security code helps validate that you – and only you – are in the possession of your credit card and protects you from unauthorized use of your account.
Cashier’s Check or Money Order:The Creation Festival accepts personal checks, business checks, cashier’s checks and money orders as valid forms of payment. If you wish to pay by one of these alternate forms you must print out the order form and send the check or money order payable to Creation Festivals. Please mail your payment to:
Creation Festivals (list either EAST or WEST)
735 Taylor Rd., Ste. 230
Gahanna, OH 43230
(Checks payable to Creation Festivals, Please list either East or West in Memo)
SALES TO END USERS ONLY:
The Creation Festival sells and ships or emails the iTickets to the purchaser only.
TICKET ORDERING & SERVICE FEES:
Service Fees are non-refundable. For tickets ordered for the Creation Festivals through approved and normal ordering procedures, in the event of a postponement there will be No Refunds, your tickets will be honored at the rescheduled event. Service fees under all circumstances are non-refundable.
PROOF OF PURCHASE:
Creation will send you a confirmation of your order via email if you have included an email address with your order. If you have not included an email address, you will receive a confirmation of your order by regular mail when your order is shipped.
SHIPPING and DELIVERY METHOD :
Email: If you chose email delivery method for your tickets you will be emailed a link to print your tickets and information along with a confirmation of your order.
Mail: If you chose mail delivery method your bar-coded tickets will be mailed to the address you provided once the order is received and processed. Creation will ship all mail orders USPS. If another form of express shipping is required or needed please contact Creation Festivals at 800-327-6921.
ORDER PROCESSING :
Email Print at Home tickets: Email Print at Home tickets: If you have chosen email delivery method your order is sent to the email you provided at the time you placed the order. You will receive a confirmation of your order and a link to print out your tickets and other important information. This process is same day or less.
Mail: If you chose mail delivery method your bar-coded tickets will be printed and mailed to the address you provided once the order is received and processed. Creation will ship all mail orders USPS. If another form of express shipping is required or needed please contact Creation Festivals at 800-327-6921.
Shipping of your order is based on, payment processing time, and website/ordering processing time and does not include transit time. Payment processing will not begin until we receive all the information we need and full payment or a full authorization, in the case of credit card. Orders placed on the weekend or on a holiday will begin payment processing the next business week. Unanticipated changes in processing can affect overall processing. Business days are Monday through Friday, excluding federal holidays.
Shipping time is the length of time it will take for the order to travel from our offices to your shipping address. Creation makes every effort to ship your tickets in a reasonable time. Although every effort is made to ship your order in the time provided, shipping dates may change due to changes in processing. We encourage you to contact Creation Festivals at 1- 800-327-6921 for order status if you have any questions. This information is subject to change.
OTHER TERMS AND CONDITIONS:
- Creation is not responsible for typographical errors.
- Creation reserves the right to change the terms and conditions of sale at any time.
- All sales for Creation Festival are governed by New Jersey law, without giving effect to its conflict of law provisions.
- Times & pricing deadlines are based on EST.
STREET TEAM TERMS AND CONDITIONS:
One Regular Priced Full Event Ticket equals ONE ticket. All other ticket types including Group Tickets, Day Tickets, and Two Day Tickets are NOT valid and will NOT be counted as sales or points. Group and Youth Groups CANNOT participate. (If you are a group, please check creationfest.com for Group Discounts.) The street team promoter MUST be an individual. Reserved Group Camping is NOT provided. Limit one prize at each level for each street team promoter. If you sell 10 Regular Priced Full Event Tickets, you will receive one FREE E-ticket, emailed to you one week prior to the event. Please provide a valid email address. Street team promoters are responsible for their own transportation to and from the festival. Points are counted from the minute you get your code, until June 15, 2012 for Creation Northeast and July 6, 2012 for Creation Northwest. Non-ticket prizes will be distributed on site at the festival, location to be determined and will be communicated via email week of event. The Grand Prize winner will be notified by June 18, 2012 for Creation Northeast and by July 9, 2012 for Creation Northwest.