Creation Festivals Terms of Service
For Registrations and Bar Code Tickets
Agreement with Terms and Conditions. The following terms and conditions apply to every person who establishes an internet connection to creationfest.com via eventbrite.com. By using creationfest.com via eventbrite.com, you are agreeing to comply with all of the terms and conditions listed here. The terms and conditions list here are also in conjunction with our General Info Terms listed on creationfest.com. Terms listed in all areas apply.
Changes in Terms and Conditions. Events produced by Creation Festival have the right to change or discontinue any feature of creationfest.com and/or change the terms and conditions for using it at any time. Such changes shall be effective immediately upon notice. Any use of creationfest.com via eventbrite.com after that notice shall be considered acceptance of these changes.
NO REFUNDS OR EXCHANGES FOR ANY REASON:
**If you do not accept the Terms & Conditions listed below and you wish to terminate your registration, do not continue. By purchasing tickets you represent and agree that you have read and understood the Order policies on both: Terms and Conditions, Use and Refunds.
Anyone who attends the events produced by Creation Festival, does so entirely at their own risk and will hold the following organizations and individuals harmless and not liable for any bodily injury or personal property loss anytime prior to, during, or following the Festival. This list includes but is not limited to Come Alive International, Inc., Creation Festivals, LLC, Jesus Ministries, Inc., Agape Farm, GND Music, Benton County Fairgrounds Lexington Horse Park, Somerset Amphitheater, plus all Directors, Officers, Staff, volunteers, vendors, sub-contractors, suppliers, and any other entities involved in the production of the events produced by Creation Festival.
PHOTO/ AUDIO/ VIDEO:
Content such as photos, audio and video will be captured during the entire event produced by Creation Festival. Much of this content may be used in the future for promotional purposes. By attending the Festival, you are giving up any rights you might have with regards to these photos and will be deemed as having given permission for use of the same.
In the event that the unusual happens and conditions make it impossible for the festival to take place, the festival will be rescheduled. Although there will be No Refunds, your tickets will be honored at the rescheduled event.
THE PROGRAM IS SUBJECT TO CHANGE:
Occasionally, due to illness or some other reason, a speaker or musician may have to cancel or change the time of their appearance. The event produced by Creation Festival does not guarantee that the program will happen as advertised, and is permitted to make changes and substitutions as it deems best.
DAY TICKET HOLDERS:
Day tickets are valid from 8:00am – midnight.
There is a $5 per vehicle, per day, parking fee for Creation Northwest.
WRISTBAND AND TICKET WARNING:
You will be sent Bar-code tickets by email once your order is processed. Please keep them in a safe place and remember to bring them with you. These tickets and vehicle passes should be distributed prior to leaving for the event, in case you get separated or arrive at different times. You will receive your wristbands at the gate after your Bar-code tickets are scanned and verified. By wearing these wristbands at all times during the festival, you are showing that you have registered properly. There will be a replacement fee if you lose or forget your wristbands while on site. Please treat these wristbands with special care, as the wear and tear of the festival life can be hard on them. Remember they have to survive four days of sun, sweat, dust and showers!
Credit Cards: You may pay by credit card no matter which ordering method you use (Internet or phone). At the time your order is placed, the event produced by Creation Festival obtains a pre-approval from the credit card company for the amount of the order. Credit card billing occurs when your order is confirmed. The event produced by Creation Festival accepts Visa, MasterCard, American Express and Discover cards. A service charge is applied for orders by credit card that use the print at home ticket. A $1.50 per ticket fee is applied to all Mail-in orders.
PLEASE NOTE:We are unable to accept credit cards issued by banks outside of the United States. – Debit cards and check cards have daily spending limits that may substantially delay the processing of your order. For information about alternate payment options please call Creation at 800-327-6921.
Credit Card Security Codes: The Creation Festival requires the credit card security code for your card for any telephone or online purchase. The credit card security code is an individual three- or four-digit number specific to your credit card that may be printed on the back of your card, on the signature panel (if Visa, MasterCard, American Express or Discover). Asking for and confirming your credit card’s security code helps validate that you – and only you – are in the possession of your credit card and protects you from unauthorized use of your account.
Cashier’s Check or Money Order:The Creation Festival accepts personal checks, business checks, cashier’s checks and money orders as valid forms of payment. If you wish to pay by one of these alternate forms you must print out the order form and send the check or money order payable to Creation Festivals. Please mail your payment to:
Creation Festivals (list either EAST or WEST)
735 Taylor Rd., Ste. 230
Gahanna, OH 43230
(Checks payable to Creation Festivals, Please list either Creation Northeast, Creation Northwest, Creation Ichthus or Sonshine Festival in Memo)
SALES TO END USERS ONLY:
Events produced by the Creation Festival partner with Eventbrite to sell and email the tickets to purchaser only.
TICKET ORDERING & SERVICE FEES:
Service Fees are non-refundable. For tickets ordered for the Creation Festivals through approved and normal ordering procedures, in the event of a postponement there will be No Refunds, your tickets will be honored at the rescheduled event. Service fees under all circumstances are non-refundable.
PROOF OF PURCHASE:
Eventbrite will automatically send a confirmation of purchase along with bar-coded tickets via email.
SHIPPING and DELIVERY METHOD :
All orders will have an email delivery method. Please be sure to check spam and junk folders.
ORDER PROCESSING :
Email Print at Home tickets: If you have chosen the email delivery method, your order is sent to the email you provided at the time you place your order. You will receive a confirmation of your order and a link to print out tickets and other important information. This process is same day. Payment processing will not begin until we receive all the information we need and full payment or a full authorization, in the case of credit card. Orders placed on the weekend or on a holiday will begin payment processing the next business week. Unanticipated changes in processing can affect overall processing. Business days are Monday – Friday, excluding federal holidays. Events produced by Creation Festival and Eventbrite makes every effort to ship your tickets in a reasonable time. Although every effort is made to ship your order in the time provided, shipping dates may change due to changes in processing. We encourage you to contact Creation Festivals at 800-327-6921 for order status if you have any questions. This information is subject to change.
OTHER TERMS AND CONDITIONS:
- Events produced by Creation Festival are not responsible for typographical errors.
- Events produced by Creation Festival reserves the right to change the terms and conditions of sale at any time.
- All sales for Events produced by Creation Festival are governed by New Jersey law, without giving effect to its conflict of law provisions.
- Times & pricing deadlines are based on EST.